Companies from across the U.S. entered the rigorous two-part survey process to determine the Best Call Centers to Work For. The first part consisted of evaluating each nominated company’s workplace policies, practices, philosophy, systems and demographics. The second part consisted of an employee survey to measure the employee experience. The combined scores determined the top companies and the final ranking.

Without question, the heart of PFC is our employees. We ensure our team members feel valued, empowered and equipped for job and career success. As our most valuable asset, we invest heavily in our team’s continuing education, skill building, and training; and equip them with the industry’s most advanced and innovative technology. Each team member receives a high level of support from their supervisors and colleagues, and enjoys being part of a collaborative team. The outcomes are satisfied employees, delighted clients and respected consumers.

In addition to being a selected as one of the Best Places to Work in Collections for six years, PFC is also honored to be an HFMA Peer-Reviewed company for over five years and maintains our status as a PPMS Certified Agency (Professional Practices Management System) through ACA International (The Association of Credit and Collection Professionals) for over fourteen years. These accolades represent PFC’s commitment to our core values of Integrity, Accountability, and Professionalism, which are instrumental to our company’s and employee’s continued success.

We congratulate our team for earning this recognition and representing PFC’s core values. We also congratulate all the other companies who earned this accolade for their excellent representation of the accounts receivable management industry

insideARM is an independent news and information provider for the Accounts Receivable Management industry and is in the 10th year of the “Best Places” program. For more information on the Best Call Centers to Work For program, visit: https://insidearm.com/best-call-centers/